Save the Children

Case Study:
Save the Children

Development of a standardised quality framework for refugee shelters

Challenge

Qualitative interviews with a hard-to-reach target group – refugees and their children:

6 different cultures and languages
Partially traumatised families
Exploring the lifeworlds of children

Solution

The ethnographic approach of participant observation
Application of special creative methods developed by SINUS-Institut (e.g. Photovoicing, Game of Life)
Recruiting and training suitable interviewers capable of cultural and linguistic mediation.

Result

Needs assessment of refugee families and children
Development of an instrument to ensure quality standards in refugee accommodation

The Future! From the Very Beginning

What the client says

Gaining access to refugees and securing their trust was a real challenge. SINUS-Institut proved to be a real lifeworld expert and conducted 70 ethnographic in-depth interviews in six refugee shelters in six different languages with a lot of empathy and innovative methods.

Desiree Weber, German Programme Officer Save the Children

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